Privacy Policy for SYNCRIA
Last updated: April 21, 2026
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the SYNCRIA mobile application (the "Service").
Information Collection and Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Usage Data
Permissions
The SYNCRIA app may request the following permissions:
**Internet Access**: Required to communicate with our servers and fetch your tickets and profile information.
**Biometric/Fingerprint**: Optional, used to provide secure authentication if enabled by the user.
**Vibration**: Used for haptic feedback in the user interface.
**Network State**: Used to detect connectivity issues and provide a smoother user experience.
Note: The application does not use your camera, microphone, or location data.
Data Usage
We use the collected information to:
Provide and maintain our Service
Manage your Account
Authenticate your access to the platform
Provide you with customer support
Data Security
The security of your personal data is important to us. We use industry-standard encryption (JWT, HTTPS) and secure storage (Keychain/Keystore) to protect your information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.